How does HoundBox work?

  • Register for free

    We provide you with our address in the USA and a user PIN for you to use for your purchases.

  • Buy online

    Add your PIN and our US address so your package can be sent to the HoundBox warehouse.

  • We received your packages

    Access your profile on our platform, add the purchase receipt and choose your preferred shipping method.

  • Track your shipment

    Track your package until it arrives at your delivery address in Mexico.

  • Register for free

    We provide you with our address in the USA and a user PIN for you to use for your purchases.

  • Buy online

    Add your PIN and our US address so your package can be sent to the HoundBox warehouse.

  • We received your packages

    Access your profile on our platform, add the purchase receipt and choose your preferred shipping method.

  • Track your shipment

    Track your package until it arrives at your delivery address in Mexico.

Why choose HoundBox?


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No memberships!

Get a free quote and only pay for what you use.

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Hound Points

The more you buy, the more you save on shipping.


Learn more
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Consolidate

Buy from multiple stores and receive them in a single shipment.

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Incidents?

We help you process returns.

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Contact us

We are here to answer all your questions.

We offer 2 shipping options

The final shipping price will be calculated when we receive your package.
(Crossing Days + Shipping Days = Delivery Days)


Imagen Priority Shipping $20.85 USD

Imagen 2 to 3 business days (allow 1 to 2 extra days for border crossing)

  • • Maximum weight of 50 kg.
  • • Maximum dimensions 80x80x80 cm.
  • • No extra charge for packages valued under USD 1000.
  • • Does not include taxes or overweight fees.

Imagen Standard Shipping $15.95 USD

Imagen 3 to 5 business days (allow 1 to 2 extra days for border crossing)

  • • Maximum weight of 70 kg.
  • • Maximum dimensions 80x80x80 cm.
  • • No extra charge for packages valued under USD 1000.
  • • Does not include taxes or overweight fees.

Before choosing your shipping method, consider the following:

  • • Delivery notifications: Contact us to confirm your package has been delivered.
  • • Border crossing: May take an additional 1–2 business days beyond the shipping time.
  • • No crossings: On holidays or weekends.
  • • Delivery time: Begins once your package arrives in Mexico.
  • • Customs procedures: Delays may occur due to unforeseen circumstances or events.
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Add transportation insurance (2% of the product value)

The insurance calculation is done as follows:
Declared value of your product * 2% = Transportation insurance cost.

By purchasing it, it covers the cost of any repair or replacement of merchandise with a maximum insured amount of up to 85% of the value of your product (15% deductible).

Read the coverage and claims policy regarding the last mile service.

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Hassle-free international shopping!

Thank you for trusting us!