We offer 2 types of shipping
The final shipping cost will be calculated once we receive your package.
Priority Shipping
$20.85 USD
2 to 3 business days (allow 1 to 2 extra days for border crossing)
- Maximum weight of 50 kg
- Maximum dimensions 80 × 80 × 80 cm
- No extra cost for packages valued under US$1,000
- Does not include payment of taxes and overweight charges
- Available for some ZIP/postal codes
Standard Shipping
$15.95 USD
3 to 5 business days (allow 1 to 2 extra days for border crossing)
- Maximum weight of 70 kg
- Maximum dimensions 80 × 80 × 80 cm
- No extra cost for packages valued under US$1,000
- Does not include payment of taxes and overweight charges
Before choosing your shipping, please consider the following:
- When you receive notification that your package has arrived at our warehouse, contact us as soon as possible to confirm everything is correct and verify that your package has the required information (Name and PIN) to link it to your account.
- The USA-Mexico border crossing may take 1 to 2 business days. Therefore: Border crossing days + Shipping days = Total delivery days.
- No border crossings are done on holidays or weekends.
- The delivery time (priority or standard) starts once your package has been imported into Mexico.
- You can track directly with your order number within your profile.
- Customs times and schedules are subject to change due to holidays, force majeure, contingencies or seasonal schedules.
Differences between shipping types
Concept
Priority
Standard
Service of shipping & delivery
$20.85 USD
$15.95 USD
Covered weight
1 kg
3 kg
Overweight per additional kg
$2.17 USD
$1.82 USD
Taxes
(Determined by value of your product)
If total value of ticket/invoice is:
-
US$ 0 to 49.99: no taxes.
-
US$ 50 to 117: 17% general rate.
-
US$ 117.01 to 1,000: 19% general rate.
If value is greater than US$ 1,000, email: hola@hound-box.com
Optional transport insurance
2% of the product value.
Storage
After 15 free calendar days of storage, US$ 0.55 per day.
Returns
US$ 5.50 + shipping cost. *See process in FAQs.
Package consolidation
US$ 0.55 per each package you consolidate.
Concept
Priority
Standard
Service of shipping & delivery
$20.85 USD
$15.95 USD
Covered weight
1 kg
3 kg
Overweight per additional kg
$2.17 USD
$1.82 USD
Taxes
(Determined by value of your product)
If total value of ticket/invoice is:
US$ 0 to 49.99: no taxes.
US$ 50 to 117: 17% general rate.
US$ 117.01 to 1,000: 19% general rate.
If value is greater than US$ 1,000, email: hola@hound-box.com
Optional transport insurance
2% of the product value
Storage
After 15 free calendar days of storage, US$ 0.55 per day.
Returns
US$ 5.50 + shipping cost. *See process in FAQs.
Package consolidation
US$ 0.55 per each package you consolidate.
Don’t forget to add the transportation insurance (2% of the product value)
The calculation of the insurance is as follows:
Declared value of your product × 2% = Cost of transport insurance.
By contracting it, it covers the cost of any repair or replacement of the goods up to a maximum insured amount of 85% of the value of your product (15% deductible).
Consult the coverage & claims policy regarding the last-mile service.
